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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Salah yasigi choucair

April 22, 2025

5  out of  5
rating by Salah yasigi choucair
"I want to thank Tharsis for all the tips and teaching while helping me to get the right coverages. He cares about the customers and does everything to help you, not only helping you to save money but keeping you truly safe. I'm happy to have such a great advisor."
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tori hardy

April 18, 2025

5  out of  5
rating by tori hardy
"Such friendly staff. Misty is always a joy to work with!"
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Joshua Butler

April 17, 2025

5  out of  5
rating by Joshua Butler
"Nice and easy with an affordable quote. Thanks guys."
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Rita Kingsolver

April 16, 2025

5  out of  5
rating by Rita Kingsolver
"Very helpful and informative."
We responded:
"Hi Rita, we try very hard to provide our customers with the information they need to make the best decisions for their protection. We sincerely appreciate your business and the review!"
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Ryley Tedford

April 9, 2025

5  out of  5
rating by Ryley Tedford
"Ashten was extremely helpful with getting the insurance changed from one vehicle to another for me. She also made sure I am taking advantage of all available discounts and provided me with the proper documentation. Everyone there is so wonderful, I would definitely recommend Shane Dekle State Farm for all of your insurance needs!"
We responded:
"Hey Ryley, thank you so much for your business! We very pleased you had a great experience with Ashten and our office! "
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hernan garcia

April 8, 2025

5  out of  5
rating by hernan garcia
"Good service"
We responded:
"Thank you for the 5 Star review Hernan and thank you for your business!"
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Taniqua Stewart

March 29, 2025

5  out of  5
rating by Taniqua Stewart
"He's very patient and want to make sure u understands. And he's very professional. Great customer service!!"
We responded:
"Hi Taniqua! Great to hear you are pleased with the service Tharsis provided. Our goal is to help our customers understand risks they face and the coverages that can help them in the event of an accident. We appreciate your business! Shane Dekle Agency"
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M B

March 29, 2025

5  out of  5
rating by M B
"Overall great experience finding coverage for the family home. John Kinnison made it all work out very well. He listened to our plight and recommended the coverage we needed. Feeling confident State Farm will deliver when and if the need arises."
We responded:
"John works very hard to understand each person's unique situation and provide them with the most affordable solution for their needs. We appreciate your confidence in us. Thank you for your business! Shane Dekle Agency"
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Ashtyn Allen

March 29, 2025

5  out of  5
rating by Ashtyn Allen
"Ashten is an exceptional individual! She is very professional, dedicated, and always displays a positive attitude! Highly recommend her for any of your needs!"
We responded:
"Hi Ashtyn! We think our Ashten is an exceptional individual as well, but it's great to hear it from others as well! Thank you for sharing and thank you for your business! Shane Dekle Agency"
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Lacey Crampton

March 28, 2025

5  out of  5
rating by Lacey Crampton
"Ashten McDaniel is a great asset to your company. Her customer service is excellent."
We responded:
"Hey Lacey, we are blessed to have Ashten on our team taking care of customers! We appreciate you sharing your thoughts with us and we appreciate your business!"
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Cassandra Haley

March 28, 2025

5  out of  5
rating by Cassandra Haley
"I always love coming to this location. The front office receptionist always greets me with a smile and is super helpful! This office is awesome!"
We responded:
"He Cassandra! Ashten is our front office Customer Service Specialist. She always has a smile on her face and we're lucky to have her on our team. We appreciate your business! "
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Starla Wilcher

March 28, 2025

5  out of  5
rating by Starla Wilcher
"Shane Dekle’s State Farm office is great! Misty was very helpful and kind. She answered all my questions and made everything easy. I highly recommend them!"
We responded:
"Thank you for the review and for your business Starla! Misty always tries her best to make sure you have the information you need to make the best decision for you. Thanks again! "
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Martha Vaughn

March 25, 2025

5  out of  5
rating by Martha Vaughn
"John was very kind and helpful."
We responded:
"So glad to hear you were pleased with John's help! We really appreciate your business and your feedback! "
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Will Hallman

March 20, 2025

5  out of  5
rating by Will Hallman
"Everyone at this office is incredible and they take the time to help all of their customers either in person, phone or email!!! 10 outta 10. Thank you Ashten (I hope I spelled that right) if not please forgive me"
We responded:
"Thank you for the 5 star review Will!"
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Dundo The KidD

March 20, 2025

5  out of  5
rating by Dundo The KidD
"John is so amazing at what he do. He helped me and my wife not only get a great quote on our auto insurance, but he also helped us with our life insurance. Thank You John for showing us that this is more than just a job to you. It’s a passion to help others."
We responded:
"Hey Justin, John tries very hard to educate and help customers. That's why we are here. We are grateful for the opportunity to help and grateful for your business! "
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Denijua Mosley

February 24, 2025

5  out of  5
rating by Denijua Mosley
"I highly recommend this insurance company because they are very great when it comes to getting you the best price, are very nice and dependable when it comes to keeping in touch with their customers if anything isn’t to their liking. Not only did they help me get insurance they help me get a LOWER insurance price with great coverage based off of what kind of car I have. I can definitely say this insurance is the best I have ever had so far!!!!!"
We responded:
"Hey Denijua! We love it when we hear our customers have had a great experience with us. So glad we were able to save you money and get you great coverage. Thank you so much for your business! "
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Hao-Ning Wu

February 4, 2025

5  out of  5
rating by Hao-Ning Wu
"Got a quote and set up my auto insurance here last week. John Kinnison is an exceptionally professional agent who explained every detail thoroughly and tirelessly worked to find coverage that fits my budget. Highly recommended!"
We responded:
"Hi Nao-Ning! We try very hard to explain coverages and help customers protect what's important to them. We're thankful for your business! "
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Cass Rambert

January 31, 2025

5  out of  5
rating by Cass Rambert
"Great!!! Customer Service always on point from Car insurance to Life Insurance A great team that gets the JOB DONE!!"
We responded:
"Hi Cass, we are grateful for your business and happy we are providing you with a great experience!"
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Simon Baeza

January 30, 2025

5  out of  5
rating by Simon Baeza
"I moved from FL to GA a few months ago and the agents at this State Farm branch were very helpful with the transition. At that time, they explained the required coverage for GA and provided guidance without pushing me to add unnecessary coverage. More recently, Ashten has been my agent and I'm very pleased with her assistance. She has taken the time to explain every single item in the policy, provided suggestions, and helped me improve my coverage and rate. Overall, I'm happy with their service and would recommend to family and friends."
We responded:
"Hey Simon, we're so happy we were able to help with your move from Florida to Georgia. We want to help customers understand coverages and how to best protect themselves and let them make the decision they feel most comfortable with. We sincerely appreciate your business!"
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Tena Hines

January 27, 2025

5  out of  5
rating by Tena Hines
"Mr. Seth was very patient, kind, courteous & professional. Understood exactly what I was looking for. Keep up great job. I Highly recommend State Farm!🙂"
We responded:
"Thank you for the kind words, Tena. Our aim is to deliver the best value to our customers at a competitive price. We truly appreciate your business! "
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Anthony Waller

January 26, 2025

5  out of  5
rating by Anthony Waller
"Misty made the transition over to State Farm effortless on my part! She took the time to explain my coverages to me and also pointed out some areas where I could be better insured, which gave me peace of mind. Really recommend this office!"
We responded:
"Hey Anthony! So happy you're pleased with Misty and our service. We really appreciate your business. "
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Alexander Jennings

January 4, 2025

5  out of  5
rating by Alexander Jennings
"Seth made switching very easy. Helped me get the coverage I needed. Very knowledgeable and overall just a pleasant buying experience."
We responded:
"Thank you for your business, Alexander! Glad to hear you had a great experience with Seth! "
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Elmar Zeidler

December 25, 2024

5  out of  5
rating by Elmar Zeidler
"Shane did a great explanation of what's important as far as insurance and limits."
We responded:
"One of our priorities is for our customers to understand the coverages and appropriate coverage limits. We appreciate your business Elmar!"
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Kelly Beck

December 19, 2024

5  out of  5
rating by Kelly Beck
"Shane was very polite and thorough he went over all the details so I know what I'm paying for he got me the best deal I am most definitely 100% satisfied thank you all very much"
We responded:
"Hey Kelly, Thank you so much for your business! We are thrilled to hear you're pleased with your experience!"
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Jennifer Mendelowski

December 19, 2024

5  out of  5
rating by Jennifer Mendelowski
"My daughter recently moved to Athens to attend UGA. Transfering the insurance from NY to GA was quite overwhelming. I am so grateful to Misty for making this a smooth transition. She was knowledgeable and efficiant and put everything in place giving us both peace of mind. Thank you!!!"
We responded:
"Hi Jennifer, Great to hear Misty provided a smooth transition. It can be overwhelming and we want to ease that. Thank you for your business! "