State Farm® Insurance Agent Shane Dekle

"Excellent service! Tharsis Dinzey is well-versed in the business of insurance. He helped us save $500 per month. I highly recommend State Farm!"

"Tharsis was great!"

"An agent from State Farm insurance contacted me by texts and phone calls as I was looking for home and auto insurance online a few weeks ago. I had a great experience when I spoke to the agent on the phone. The type was patient, courteous and demonstrated good customer service skill. He took time to check all possible quotes according to what I felt I can afford, made the best possible suggestions and advices. I feel that I was offered a very good and affordable coverage for both, my home and my car. I had auto insurance with State Farm before (2019 to 2023). I ended the insurance because I wanted to add the car to my home insurance. I returned to this company because I feel the service was always great, and the agents provide exceptionnel service. I would gladly recommend State Farm to anyone who is looking for Insurance coverage."

"Misty was an absolute pleasure to work with! I know I sent her 500 emails with every question possible, and she answered each and every one quickly and professionally. I was paying 3 different insurance companies and Misty got us rolled into one with State Farm. I can't recommend this Insurance Agency enough!"

"Absolutely fantastic staff. They've helped me with whatever I needed, especially with the switch from a different car insurance company. They also helped us to find ways to keep my family's cost down. They even went above and beyond by helping my son and I get a claim for his totaled car moving - often checking up when we hadn't heard anything. I have rarely had such great customer service, and I highly recommend this office."

"I just recently changed insurance companies after many years now. State Farm not only beat the price of My old insurance company, but they also told me about all of the discounts. They offered to keep my premiums lower and they have been super helpful and all aspects of the process. Every time I call the office all of their employees go out of their way to make sure that I am satisfied before our call has ended. They are a great company."

"No problems at all , transition very smooth"

"Moving from another country to study, I found the insurance system to be an enigma and a source of severe stress. I was fortunate to connect with Shane Dekle, to whom I expressed my lack of understanding and nervousness. I asked for his honest opinion on both renter's and car insurance as if he were in my position. The thoughtful suggestions I received were convincing; I believe he offered me the best deals with clear explanations and without pushing unnecessary add-ons to increase the bill. Speaking with him made me feel as comfortable as I would with a trusted friend or colleague. That trust means a lot when conducting business. I wish Shane and his team the very best and hope others can learn from his high level of service and professionalism."

"Wonderful staff Thank you so much for your kindness and empathy!"

"Mr. Dickel’s office is a very professional run agency. Every staff member is always courteous and helpful. Purchasing an Insurance Policy was a breeze and I didn’t feel like I was being pressured to purchase a policy I didn’t need. I highly recommend Shane Dickel’s State Farm Agency for your Insurance needs."

"Shane was very knowledgeable and answered all my questions. It was a pleasure to do business with him."

"Loved our experience working with Clinton Cross. We’ve really appreciated his transparency, guidance, and responsiveness. We saved $$ and got a better value — what more could you ask for?"

"Great service overall made sure I got the best deal for auto insurance, Thank you Tharsis!"

"The agent made the process quite easy. Thanks again"

"On of the best Insurance Agents."

"Great experience with this agent. He was very helpful, explained everything clearly, and made the whole process easy to understand. I really appreciated how he broke things down and answered all my questions."

"What a wonderful experience! Tharsis Dinzey with Shane Dekle agency went far above his duties to make certain that we understood our coverage completely. He was also instrumental in helping us download the AP on our phones. With professionals like Tharsis State Farm is well represented."

"Tharsis is a knowledgeable and attentive agent. He explains everything clearly and doesn't push you to opt in for anything you wouldn't need. The only downside with State Farm is that you can't really get a quote online, but in a way, it actually helps you understand your policy better because you have to speak to an agent. I also appreciate that Tharsis does and will return your call. I was initially assigned with another State Farm office but they never reached out for the entire week. I eventually had to find another office, and doing business here was efficient and helpful."

"Tucker was so great to work with. My experience was so easy and the best pricing around. I recommend anyone using State Farm"

"I always had a great and personal experience with the Shane Dekle location. It feels good to have a real human being taking care and caring for you. They remember there that business is not business, it's human beings first and it is rare. I highly recommend!"

"It was very easy to communicate with him. He made us clear about the policy."

"Shane was very helpful and got me the best quote I've had in a long time. Saved me over 150.00. I really appreciate your assistance."

"Very informative and easy so far, during my first month with them for the quote."

"Tharsis is the go to guy ! I told him what we needed and he made it happen and more. After it was all said and done I left a very happy customer."

"I am amazed that they remain in business to be honest, although I suppose they have excellent professional liability and errors & omissions insurance. During my time in Athens, I had two claims: one on my house and one on my car. Any time I called this office for questions, I was flabbergasted. At best, my questions were answered with, "I don't know" when they should have been answered with "I don't know but let me find out for you." At worst, my questions were answered agreeing with whatever I stated, even when incorrect. Even if you suggest conflicting questions such as, "If a car side-swiped me out of the parking lot, that car would be liable right?" Them: "Mmmhmm, definitely!" followed by "I was probably parked over the yellow parking lines, making me liable, right?" Them: "That makes sense!" This State Farm agency is the only one I have experience with from my time living in Georgia. They are not the only insurance agency I have experience with otherwise. My grandparents actually owned an insurance brokerage that had been in the family for over 100 years old when they finally decided to close it. I always witnessed our agents and staff either answering questions (with an understanding of policy terms, liability, etc.) or taking down contact information to return the call once they found out the answer. Bottom line: don't bother asking questions of this agency. They will either lie or, if you're lucky, state that they don't know the answer (and can't be bothered to do any homework)."